We make every effort to ship merchandise within 2-3 business days from the date of purchase. Items will be shipped within the United States via First Class or Priority mail depending on the weight of the item. If you prefer Express Mail, please contact us for an estimate. Shipping and handling rates are based on the amount of the order and are as follows: | Less than $99: | $7.95
| | Over $99: | Free | | Freight Items: | Quote Provided | | Express Mail: | Quote Provided | | APO/AE Mail: | Quote Provided
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*ORDERS OVER $99 SHIP FREE! We are pleased to offer flat rate shipping for orders under $99 and FREE shipping for orders over $99 shipping within the U.S. Orders shipping to Armed Forces addresses are excluded. A quote will be provided after the order is placed. Freight items such as large toys, furniture, or rugs will incur additional shipping charges. A quote will be provided upon request or receipt of the order.
International Shipping Now Available! We have partnered with Bongo International Parcel and Mail Forwarding to service our international customers. Bongo International provides it's customers with their very own US address (not a P.O. Box). Once you have a US address, you will be able to make purchases with us as well as other US based online retailers. Bongo receives your purchases and logs them into their online system where you can consolidate them with other orders. This process saves international customers up to 82% off typical international shipping rates. Returns and Exchanges
Customers who return or exchange merchandise due to manufacturer defect will receive a credit for the cost of shipping and will not be charged additional shipping for the exchange. This policy does not include items that are returned due to incorrect sizing or color variations. We provide sizing guides to assist customers in selecting the appropriate sizes and are always happy to provide garment measurements if requested.
Delivery times for custom or handmade furnishings and decor may vary considerably. If concerned, please contact us for estimated ship dates for these items. Shipping times for items shipped directly from the manufacturer are estimated and usually outlined within the product description. Items shipped directly from the manufacturer are exempt from our shipping policies and will be subject to the policies of the manufacturer.
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